To book a chauffeur service, simply fill out the quote form on our website with your travel details. Once you submit the form, we'll send you a personalized quote. After you confirm the quote, we will provide you with instructions to secure your booking by making full payment. Your service will be confirmed once payment is received.

Yes, payment must be made in full before your transportation service takes place. This ensures your booking is secured and guarantees a smooth, hassle free experience. We accept credit cards, debit cards, and online payment methods. Once payment is confirmed, we will send you a booking confirmation with all the details of your trip.

We accept various payment methods including:

• Credit and debit cards (Visa, Mastercard, American Express)
• Online payment platforms

All payments are processed securely to ensure the protection of your information.

• Full refund for cancellations made 48 hours before the scheduled booking
• 50% refund for cancellations made 24 hours before the booking
• No refund for cancellations made on the same day as the service

Our quote form is easy to fill out! Simply provide your:

• Pickup location and time
• Drop-off location
• Type of service you require ( e.g., private tour, airport transfer, etc)
• Number of passengers

Once submitted, our team will send you a tailored quote based on your request.

No worries! We monitor all flights to ensure that our chauffeurs are aware of any delays. If you miss your pick-up time or your flight is delayed, we will adjust the pick-up time to accommodate the change at no extra charge. Just let us know as soon as possible about any delays.

Yes, absolutely! We offer customized private tours tailored to your interests. Whether you want to explore the Cape Winelands, visit Table Mountain, or experience hidden gems of Cape Town, we'll work with you to create a perfect itinerary. Let us know your preferences when booking, and our team will help plan your dream tour.

Yes, all of our chauffeurs are highly experienced professionals with extensive knowledge of Cape Town and its surroundings. They are licensed, insured, and committed to providing you with a safe, comfortable, and enjoyable ride. You can trust that you're in good hands throughout your journey.

Yes, we offer transportation for groups of all sizes. Whether you're traveling with family, friends, or attending a corporate event, we can provide a vehicle that fits your needs.

If you need to make any changes to your booking, such as adjusting the pick-up time or altering your itinerary, simply contact us at least 24 hours before your scheduled service. We will do our best to accommodate your changes, though additional charges may apply for significant modifications.

You can reach us by:

• Phone:
• Email: info@citilifetravel.com
• Live Chat: Available on our website

We're available to assist you with any queries or requests.

We are happy to accommodate special requests, including child seats, accessibility needs, and other preferences. Please let us know when filling out the quote form, and we'll ensure everything is arranged for your comfort and safety.

Yes, we provide seamless airport transfers to and from Cape Town International Airport. Whether you're arriving or departing, we'll ensure a smooth, comfortable ride to your hotel, private residence, or other destinations.

• Luxury Vehicles: Travel in comfort and style with our fleet of high-end vehicles.
• Expert Chauffeurs: Professional, knowledgeable drivers with extensive experience.
• Custom Tours: Tailor your trip to explore the best of Cape Town and beyond.
• Reliable & Safe: Enjoy peace of mind with our punctual and secure services.
• Trusted by Tourists: Serving happy travelers from around the world.